Ticket System
  • FlashMint offers 24\7 customer service and assistance. We answer the tickets one by one in the order they are submitted. No matter what, we will definitely contact you back in 24-48 hours after your ticket has been submitted.
  • FlashMint has a Support Site with a knowledge base of templates-related issues encountered by our customers. It will help you find information about a potential problem with your templates quickly and efficiently.
  • If you don't find your answer in FAQ, then you should submit a ticket with one of our departments.
  • Please note: All tickets are answered in the order that they are posted, please do not duplicate tickets (it may cause a delay in response).
Sales Department
You may contact sales department if you have the questions related to the order you placed on our site. It can be, product delivery, order processing issues, cancellations, refunds, invoices, etc.
Support Department
Here you can submit your technical questions. Before submitting a support ticket we advise that you visit our Knowledge base containing answers to frequently asked questions.
General Inquiries
Feel free to submit any pre-sales, general, partnership or special offers related questions to our General Inquiries Department. All tickets will be answered in a timely manner.